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Thursday, September 10, 2026The Morning Brief →Sign in
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Eric McCready

In PWD coverage since September 10, 2026 · 2 stories
PWD coverage
plans

Digital experience is now a plan retention asset

J.D. Power's 53-point gap between apps and plan websites gives sponsors a measurable reason to weigh participant digital experience against the fee quote.
practice · Sep 10The app score belongs in recordkeeper due diligence
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